Terms & Conditions

Please read these Terms and Conditions (“Terms“, “Terms and Conditions“) carefully before using our system web and mobile application (together, or individually, the “Service“) operated by Ibdaa Software FZE. “us“, “we“, or “our“). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Application Terms and Conditions

Last updated: Jan 29, 2022
  • Due to the nature of modern software and its variable requirements, relying on multiple factors such as internet, devices, services, and rapidly evolving technology, the company strives to keep up with updates and provide users with regular releases that include updates and bug fixes to the best of its ability. Therefore, the company cannot be held responsible for any problems or damages that may arise from system malfunction or issues caused by internet failure or any other technical failure resulting from external systems, or any technology associated with a third party.
  • The company does not provide any warranties whatsoever regarding any indirect or incidental damages that may be caused by misuse of the system by the client, its employees, or errors in system configurations or user permissions.
  • This agreement does not create any partnership or joint venture between the parties, nor does it grant any party the right, authority, or power to act on behalf of the other party or represent it at any time.
  • Data entry should be done according to the known and shared templates provided by the company, and the client is obligated to comply with these templates.
  • The system is automatically renewed on an annual basis, with a renewal notice sent one month before the expiration date. In the event of the client's failure to renew, a 15-day grace period is granted from the expiration date to renew the subscription. If the 15-day period elapses, the system will automatically cease to function, and the client will not have access to any data.
  • The company owns the rights to all software and features in the I-Distributor system, including the mobile application and the web management system, as well as any add-ons or updates made to them. All intellectual property rights in the program and related elements, including but not limited to source code, copyrights, trademarks, patents, protectable inventions, improvements, updated versions, knowledge, and trade secrets, are the sole property of the company.
  • The program and all related elements may not be used for any purpose other than those directly related to the implementation of this agreement.
  • It is not permissible to copy any components of the system wholly or partially, reproduce them in any medium, by the client or any other person.
  • In the event of subscription termination for any reason prior to the end of the subscription period, the amount paid by the client is non-refundable.
  • In perpetual subscription, the client is responsible for providing the required hardware as per recommended structure and configuration, and all required software valid licenses as per our system requirements for hosting server, devices, printers ..etc. and provide stable and fast remote access to server to be accessed from our offices in UAE.

Contact Us

If you have any questions about this Terms and Conditions, please contact us.